Terms & Conditions

Last Updated: July 20, 2026

Introduction

Welcome to MISSION.

These Terms & Conditions govern your access to and use of our website, as well as the purchase of products available through our online store. By accessing this website or placing an order, you agree to these Terms.

Account Registration

If you choose to create an account, you agree to provide accurate, complete, and up-to-date information.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Products & Pricing

We carefully curate every product featured in our collection.

While we strive to ensure that all product descriptions, pricing, and images are accurate, occasional errors may occur. We reserve the right to correct any inaccuracies, update product information, or modify prices without prior notice.

All prices are displayed in EUR (€).

Applicable taxes and shipping costs are calculated and shown during checkout before payment is completed.

Orders

Submitting an order does not automatically constitute acceptance.

MISSION reserves the right to accept, decline, or cancel any order for reasons including, but not limited to:

  • Product availability
  • Pricing or product description errors
  • Payment verification
  • Suspected fraudulent activity

If an order cannot be fulfilled after payment has been received, a full refund will be issued.

Payment

We currently accept secure payments through supported providers, including:

  • Visa
  • Mastercard
  • American Express
  • Shop Pay
  • Apple Pay (on supported devices)

All payment information is processed securely by certified payment providers. MISSION never stores your complete payment details.

Shipping & Delivery

Detailed shipping information is available in our Shipping Policy.

Although we work closely with our fulfillment partners to provide reliable delivery, shipping times may occasionally vary due to circumstances beyond our control.

Returns & Refunds

For detailed information regarding returns, refunds, and eligibility, please refer to our Refunds & Returns Policy.

Intellectual Property

All content available on this website—including text, graphics, photographs, branding, logos, and design—is the intellectual property of MISSION or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

Product Information

We make every effort to present our products as accurately as possible.

However, slight variations in colour, texture, or appearance may occur due to photography, screen settings, or the handcrafted nature of certain products.

These variations do not constitute product defects.

Limitation of Liability

To the fullest extent permitted by applicable law, MISSION shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of this website or the purchase of our products.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict of law principles.

Changes to These Terms

MISSION reserves the right to update these Terms & Conditions at any time.

Any modifications become effective immediately upon publication on this website.

Your continued use of our website following any changes constitutes acceptance of the revised Terms.

Contact

If you have any questions regarding these Terms & Conditions, please contact us through our Contact page.